Every business is unique, and we understand that a "one size fits all" approach doesn't work for everyone. If you have specific requirements or a complex project, we can provide a custom quote tailored specifically to your goals.

The best way to start is by visiting https://toast.ask4tea.com/recommendation.

• Fill out the short form with what you do know.

• Our team will review your info to suggest the perfect package or build a custom estimate.

Yes! We know sometimes you just need to talk it out. After you submit the recommendation form, you will have the option to schedule a live call with one of our specialists. We’ll help clarify your needs and ensure you aren’t paying for features you don't actually need.

Yes. Our services are designed to work alongside your existing Toast ecosystem. You will continue to maintain your direct relationship with Toast for your hardware leases and software licensing, while we handle the heavy lifting of optimization and management.

Because we are local, we skip the corporate red tape. We pride ourselves on being responsive and moving at the speed of your business.

Absolutely. For groups and franchises, we recommend our Package 3 (Multi-Unit Pro). This package is specifically tailored to handle centralized menu management, cross-location reporting, and the unique scaling needs of multi-unit operators.

To ensure a smooth and accurate setup, we’ll just need a few things from your team:

• Your Menu: A current PDF or link to your online menu.

• The Blueprint: A floor plan or table layout.

• Business Details: Your standard operating hours.

• A Calendar: When your staff is available for training sessions.

The Essentials Plan is our all-in-one business growth platform designed for owners who want to take control of their own marketing, automation (Automated Review Requests), and customer communication. For a flat rate of $97/mo, you get full access to a suite of professional tools—from CRM (Guest Database) and email marketing to reputation management and funnel building.

Key features include:

• Full Platform Access: Unrestricted use of all our high-level marketing and automation features.

• Unlimited Team Members: Add your entire staff and assign specific marketing or customer service tasks without per-user fees.

• Live Chat Support: Real-time assistance whenever you hit a technical snag within the platform.

• Extensive Knowledge Base: 24/7 access to our library of tutorials and guides at support.ask4tea.com.

Not at all. Every Essentials Plan starts with a free 60-minute onboarding session. We walk you through the basic setup, show you where the essential tools live, and make sure you’re comfortable navigating the dashboard before you dive in.

Clients who partner with us for a Custom Website receive the Essentials Plan FREE for the first 365 days. This allows you to host your new site and run your automated marketing for an entire year without an extra subscription cost.

If you received the plan for free with a website, we’ll notify you before your 365 days are over. You can then choose to continue with the platform at our standard $97/mo rate to keep your automations and CRM active, or you can downgrade to our Starter plan at $29/mo for Pro Hosting and a few complimentary features.

The main difference between the two packages is the scale of content and the intended goal of your website:

• Basic Package: Best for restaurants that need a clean, professional online presence. It includes up to 5 custom pages (such as Home, About, Locations, and Hours). This package focuses on "informational" needs, seamlessly linking to your external Toast tools—like Menu, Online Ordering, and Gift Cards—which we also brand to match your site.

• Advanced Package: Designed for brands looking to provide a deeper user experience. It includes up to 10 custom pages, making it ideal if you want to host a blog, showcase a custom website feature, or provide more detailed brand storytelling beyond a standard informational site.

In short: Choose Basic for a streamlined, high-quality "digital front door," or Advanced if you need more room for custom content and enhanced visitor engagement.